CANCELLATION POLICY

✨ Cancellation & Rescheduling Policy To respect the time, preparation, and service quality provided, the following policy is strictly enforced: • No cancellations are permitted. • Each appointment is allowed one (1) reschedule only, and it must be done using the original deposit. • Any appointment that is canceled will be charged 100% of the service fee. • No-show appointments will be charged 100% of the service fee. ⏰ Late Arrival Policy • A 10-minute grace period is allowed for all appointments. • Clients are expected to communicate if they anticipate arriving late. • If communication is not made, the 10-minute grace period will still apply and the appointment is subject to cancellation at the stylist’s discretion. • Appointment may need to be rescheduled due to time constraints to avoid impacting other scheduled clients. • If the appointment is canceled due to lateness, a new deposit equal to 50% of the service total will be required to rebook. 💳 Deposits • Deposits are non-refundable and non-transferable. • Deposits secure your appointment time and stylist preparation. By booking an appointment, you acknowledge and agree to all policies listed above.